Returns & Exchanges
Returns & Exchanges Policy
We want you to love your UKII Swim pieces. If for any reason you’re not completely satisfied, we’re here to help.
Returns
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We accept returns within 14 days of receiving your order.
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Items must be unworn, unused, and in original condition.
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All hygiene liners, tags, and original packaging must be intact.
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Items that show signs of wear, washing, or damage will not be accepted.
Exchanges
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Exchanges are available within 14 days of delivery, subject to stock availability.
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If your desired item is unavailable, you may choose a refund or store credit.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed back to the original payment method.
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Please allow several business days for the refund to appear, depending on your bank.
Non-Returnable Items
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Worn, washed, or altered items
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Items returned outside the 14-day window
How to Start a Return or Exchange
Please email us at ukiiswim@gmail.com with:
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Your order number
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Reason for return or exchange
We will provide return instructions once your request has been approved.