Returns & Exchanges

Returns & Exchanges Policy

We want you to love your UKII Swim pieces. If for any reason you’re not completely satisfied, we’re here to help.

Returns

  • We accept returns within 14 days of receiving your order.

  • Items must be unworn, unused, and in original condition.

  • All hygiene liners, tags, and original packaging must be intact.

  • Items that show signs of wear, washing, or damage will not be accepted.

 

Exchanges

  • Exchanges are available within 14 days of delivery, subject to stock availability.

  • If your desired item is unavailable, you may choose a refund or store credit.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed back to the original payment method.

  • Please allow several business days for the refund to appear, depending on your bank.

Non-Returnable Items

  • Worn, washed, or altered items

  • Items returned outside the 14-day window

How to Start a Return or Exchange

Please email us at ukiiswim@gmail.com with:

  • Your order number

  • Reason for return or exchange

We will provide return instructions once your request has been approved.